Instructor Biography - Greg Marchand
About the Instructor
Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health and sustainability of the automotive industry. Greg believes that the future of the automotive industry relies on a businesses ability to adapt to market demands, deliver quality, learn quickly, and build relationships with all stakeholders.
Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delivered throughout the U.S., Canada, and Europe. He also conducts in-shop process consultations worldwide and served as the Special Advisor to the President of Kia Motors Adria Group where he oversaw all aspects of new vehicle distribution, sales, and aftersales support throughout eight Central European countries.
Frequent opportunities to present customer satisfaction and business management programs have allowed Greg to positively influence organizations such as Advance Auto Parts, Midas, Meineke, ASA Colorado, ASA Midwest, IGO North Carolina, Service Maxxx Slovenia, Kia Motors Adria Group, Volvo Center Ljubljana, and numerous other automotive service organizations.
His spare time is spent fishing, skiing, and ice climbing. Greg holds an undergraduate degree in Automotive Technology and an MBA in Organizational Sustainability.
Education, AAS, Automotive Technology, Vermont Technical College. MBA, Organizational Sustainability, Antioch New England University.