Instructor Biography - Jill Trotla
About the Instructor
Jill Trotta is an ASE Certified Technician/Advisor with over 25 years of experience in the industry. Jill started as a technician and has worked her way through many areas of industry. She’s been a technician, service advisor, service manager, parts director, and shop owner. Her experience is vast and started in the ’90s with a broken Volkswagon Bug and a degree in Recreational Therapy and has developed into a long and successful career.
Jill joined RepairPal in 2013 as a member of the Automotive Group and played an integral role in the execution and evolution of the RepairPal Certified program. Jill and her team have evaluated over 6000 independent repair facilities growing the Network from 120 shops in 2013 to over 2500 shops today.
Jill is a well-known face at industry events and is a thought leader in the industry. In 2017 she was named Women In AutoCare, Woman of Excellence and is a very active member of the organization. Most recently she’s been recognized as the leading expert in the industry on Price Transparency. She’s been featured in industry publications including the Remarkable Results Podcast, Ratchet&Wrench, PTen, Tire Review, Geico, Consumer Reports, and CarsYeah!.